— TERMS & CONDITIONS —
Last Updated: January 2026
Introduction
Welcome to My_Collection. These Terms & Conditions (“Terms”) govern the access to and use of our website, services, communication platforms, and messaging channels, including but not limited to WhatsApp Business API and Rich Communication Services (RCS). My_Collection is a business operated from Tushar Karwa, 56 Kamla Sadan, New Ganesh Colony, Amravati, Maharashtra – 444605, India.
By accessing, browsing, or using our services, you agree to be legally bound by these Terms. If you do not agree, you must discontinue use immediately.
Definitions
- “Business,” “We,” “Us,” or “Our” refers to My_Collection
- “User,” “You,” or “Your” refers to any individual or entity accessing our services
- “Services” include messaging communications, notifications, customer support, promotional content, and digital interactions via WhatsApp, RCS, website, or other platforms
- “Third-Party Platforms” refer to Meta (WhatsApp), Google, telecom operators, or other service providers
Acceptance of Terms
By using any service offered by My_Collection, you acknowledge that you have read, understood, and accepted these Terms in full. Acceptance may occur through digital interaction, consent checkbox, message opt-in, or continued usage.
Description of Services
My_Collection provides customer communication, service updates, transactional notifications, promotional messaging, and related digital interactions through authorized channels such as WhatsApp Business API and RCS.
Services may include:
- Order confirmations
- Customer service responses
- Promotional campaigns
- Product or service updates
- Support communications
We reserve the right to modify or discontinue any service without prior notice.
Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements under Indian law to use our services.
Account Registration
Certain services may require registration or verification. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for maintaining confidentiality of any credentials.
User Responsibilities
You agree:
- Not to misuse services
- Not to engage in fraudulent, misleading, or illegal activities
- Not to violate Meta, WhatsApp, or RCS policies
- To comply with all applicable laws
Any violation may result in immediate termination.
Payment & Billing Terms
If applicable, payments for products or services must be made in full and on time. Prices are subject to change without notice. Taxes, duties, or charges shall be borne by the user.
Subscription Renewal & Termination
Subscriptions, where applicable, may renew automatically unless canceled. My_Collection reserves the right to suspend or terminate services without liability if Terms are violated.
Use of WhatsApp Official API & RCS
My_Collection uses official WhatsApp Business API and RCS platforms strictly in accordance with Meta and telecom policies. Messages are sent only to users who have provided explicit opt-in consent.
Message Delivery & Compliance Policy
Message delivery is subject to:
- Platform availability
- Network conditions
- User device settings
We do not guarantee delivery timelines or receipt.
Intellectual Property Rights
All content, trademarks, logos, designs, and communication templates belong exclusively to My_Collection. Unauthorized use is prohibited.
Confidentiality
All business, communication, and user data shall be treated as confidential unless disclosure is required by law.
Disclaimer of Warranties
Services are provided “as is” and “as available.” We make no warranties regarding uninterrupted service, accuracy, or reliability.
Limitation of Liability
My_Collection shall not be liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business.
Indemnification
You agree to indemnify and hold harmless My_Collection against claims arising from misuse or violation of these Terms.
Governing Law (India)
These Terms shall be governed by and interpreted under the laws of India. Courts located in Maharashtra shall have exclusive jurisdiction.
Changes to Terms
We may update these Terms periodically. Continued use constitutes acceptance of updated Terms.
Contact Information
My_Collection
📍 Address: Tushar Karwa, 56 Kamla Sadan, New Ganesh Colony, Amravati, Maharashtra – 444605
📞 Contact: 8055023902
📧 Email: divyamohata1992@gmail.com
At my_collection, we blend professionalism with a personal touch to serve you better.
