Last Updated: January 2026

Introduction

My_Collection values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information when you interact with us through our website, WhatsApp Business API, RCS, or related services.

Information We Collect

We may collect:

  • User Information: Name, phone number, email
  • Device Information: IP address, browser type, OS
  • Cookies & Tracking Data
  • Message Data: Communication content, timestamps, delivery status

Purpose of Data Collection

Data is collected to:

  • Deliver services
  • Improve customer experience
  • Send notifications or promotions
  • Comply with legal obligations

Consent for WhatsApp & RCS Data Processing

By opting in, you consent to receive communications via WhatsApp and RCS in compliance with Meta and telecom regulations.

Legal Basis for Processing

Processing is based on:

  • User consent
  • Contractual necessity
  • Legal compliance

How We Use Collected Data

We use data to:

  • Process orders
  • Respond to queries
  • Send service alerts
  • Improve platform functionality

Data Retention & Deletion

Data is retained only as long as necessary. Users may request deletion unless retention is required by law.

Data Sharing with Third Parties

We may share data with:

  • Meta (WhatsApp)
  • Google services
  • Telecom operators
  • Legal authorities when required

Security Measures & Encryption

Industry-standard security, encryption, and access controls are used to protect data.

Cookies & Tracking Technologies

Cookies help analyze traffic and enhance user experience. You may disable cookies through browser settings.

Data Transfer & Storage (India-based)

All data is stored on secure servers located in India or compliant jurisdictions.

User Rights

Users have the right to:

  • Access data
  • Request correction
  • Request deletion
  • Withdraw consent

Policy for Children

Our services are not intended for individuals under 18 years of age.

Updates to Privacy Policy

We may update this policy periodically. Continued use signifies acceptance.

Governing Law (India)

This Policy is governed by Indian law.

Contact Information

My_Collection
📍 Address: Tushar Karwa, 56 Kamla Sadan, New Ganesh Colony, Amravati, Maharashtra – 444605
📞 Contact: 8055023902
📧 Email: divyamohata1992@gmail.com

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